Diagnostics in information technologies for the achievement of strategic objectives in organizations
DOI:
https://doi.org/10.36790/epistemus.v12i25.88Keywords:
technological diagnosis, business architecture, information technologies, strategic objectives.Abstract
Technological diagnoses are a field that focuses on advising other organizations how to use information technologies to achieve their strategic objectives. Through the diagnostic service in information technologies, it is intended to detect the needs and opportunities of an organization. Perform an analysis of the different layers or dimensions of the Enterprise Architecture: Business, Data, Applications, Technological Infrastructure, Human Resources and Integration; which are evidenced in three stages: Start, Diagnosis and Projection, each of them carries out activities aimed at improving the proper functioning of the organization. The diagnosis allows you to stop investing a lot of money and time in technology without obtaining the desired results. Through specialized methodologies such as Enterprise Architecture, problems will be solved and the opportunities present in the business will be exploited, relying on information technologies. The organization
will obtain an alignment between the goals of the business and the strategies of Information Technology.
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